Frequently Asked Questions (FAQ)
1. How will I receive my license?
All our products are delivered digitally. If your purchase includes a license key (for example, for Windows or Office), it will be sent directly to your email right after payment.
2. How do I download the software?
After purchasing, you’ll receive an email with the official download link. You can also download the software anytime from the official website of the manufacturer.
3. I need help with installation. What should I do?
Our team is here to assist you. If you need help during installation, feel free to contact us by email at support@cadunlock.com or use the live chat on our website.
4. How can I check if my device is compatible?
Each product page includes the system requirements. If you’re not sure whether your device meets them, just reach out to us and we’ll be happy to guide you.
5. The software isn’t downloading or opening. What can I do?
Make sure your internet connection is stable and your antivirus or browser isn’t blocking the download. If the problem continues, try using another browser or contact us for support.
6. When will I receive my order?
Most orders are delivered instantly by email after payment. If you’ve ordered multiple licenses or a volume activation key, delivery may take between 1 to 4 hours.
7. Can I re-download the software later?
Yes, you can download the software again from the official site using the link in your confirmation email. If you lose the link, contact us and we’ll resend it.